How do I use my Melody Box?
Plug your Melody Box into any USB port in your car and you're ready to go. Once connected, it will play the startup sound when you start your car.
Does the sound keep repeating?
No. The melody plays once each time you start the car, then stops. It doesn't loop or play while you're driving.
Do I need to install anything?
No. The Melody Box is designed to be plug and play, so there is no complicated wiring or installation required.
Can I leave my Melody Box plugged in?
Yes. It can stay in the USB port when you're using the vehicle normally.
Does it work with every car?
Any car with a USB port, or a cigarette lighter USB adapter if your car doesn't have one. It isn't tied to Japanese cars. If you're unsure about your car, feel free to contact us before ordering.
How long does shipping take?
Orders are prepared and dispatched from Australia within 1 to 3 business days. Delivery time after that depends on where you are. You'll get a tracking number by email as soon as it ships.
Do you offer free shipping?
Yes. Shipping is free on all orders.
Do I have to pay import taxes or duties?
All RevBox orders ship free. Depending on your country, your order may be subject to local taxes, duties or customs charges. Any charges imposed by your local authorities are the responsibility of the customer.
Can I customise the startup message?
Yes. Select Custom Audio when ordering and write the message you'd like your car to say. We'll translate it into Japanese, create the startup sound and load it onto your Melody Box before it ships.
Can I return it?
Yes. You have 14 days after your order arrives to request a change-of-mind return. The item needs to be unused and in its original packaging, and return postage is paid by you. Faulty, damaged or incorrect items are covered under Australian Consumer Law. To start a return, email revboxsupport@gmail.com. Full details are in our Refund policy.
What if I have an issue with my order?
If something isn't right with your order, contact us through our Contact page with your order number and a description of the issue. We'll do our best to get it sorted.